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How to Register

You can check your hospital number on your patient ID card, receipt, test results, or appointment slip. Look for the line labeled “Hospital Number” or “HN,” which typically follows this format: 09-99-999999.

• If you are unable to find this information, please contact our staff via the MBrace Line at this link: https://lin.ee/tm3R2RU

Once you have your hospital number, you can register through the hospital’s Line link following the registration method shown in the image : http://line.me/R/ti/p/%40bnhhospital

Make an appointment

  1. Click “Appointment” in the rich menu on the BNH Line, then click the “Login” button.
  2. Log in to BNH CARES using your account credentials.
  3. Click the “Make an Appointment” button.
  4. Choose “Appointment” or “Appointment by History” from the menu.
  5. Search for the doctor and select an available time. If you have any remarks, fill them in, then click “Confirm Appointment”
  6. You will successfully make an appointment and can view it in the “Appointment” menu.

Reschedule your appointment

  1. Click “Appointment” in the rich menu on the BNH Line, then click the “Login” button.
  2. Log in to BNH CARES using your account credentials.
  3. Click the “Reschedule” button for the appointment.
  4. Select a new available time. If you have any remarks, fill them in, then click “Confirm Appointment.”
  5. You will successfully reschedule appointment and can view it in the “Appointment” menu.

Cancel your appointment

  1. Click “Appointment” in the rich menu on the BNH Line, then click the “Login” button.
  2. Log in to BNH CARES using your account credentials.
  3. Click the “Cancel” button for the appointment.
  4. You will successfully cancel your appointment, and it will no longer appear in your “Appointment” menu.

Access your Medical record

  1. Click “Medical record” in the rich menu on the BNH Line, then click the “Login” button.
  2. Log in to BNH CARES using your account credentials.
  3. Create a PIN code, confirm it, and then enter the PIN code to access your records.
  4. You can now access your Medical Record.

Remark: You can download your lab result PDF file from the “Health Record Each Visit” menu. The “Download Laboratory Report” button will appear only for specific visits that include lab results, and it will be located at the bottom of the lab result screen.

Add Family member

  1. Click “Appointment” or “Medical Record” in the rich menu on the BNH Line, then click the “Login” button.
  2. Log in to BNH CARES with your account credentials.
  3. Click the profile icon located in the upper right corner of the screen.
  4. Select “Family Member” from the dropdown menu.
  5. Click the “Add Member” button.
  6. Review and accept the Terms and Conditions for the Family Member service.
  7. Complete the required information and select the option to request access, then click “Next Step”
  8. Choose the validation method to send the OTP via SMS or Email to your family member.
  9. Your family member will receive a link, they should click the link and accept it to receive the OTP.
  10. Enter the OTP and click “Confirm OTP”
  11. You will successfully add the family member to your account and can access their information once they grant permission.